Outstanding service – from order handling to customer support

You need excellent service that combines technical competence with speed. We provide it for you! By operating our own depots and maintaining a motor vehicle fleet of our own, we achieve extremely high supply capability and short delivery times. And we are there for you at all times, as well. Our hotline is staffed around the clock by technical experts who are ready to advise and assist you. Because we know: saving lives is no 9-to-5 job!

In emergencies, we even process your orders within 24 hours. In order to facilitate express delivery, all hotline staff always have a complete overview of inventory and current logistics planning. All to save your valuable time when you place your order!

Technical Service

All our devices are certified, tested and manufactured to highest quality standards. In exceptional cases, however, they might not meet your expectations. Our technical hotline will provide any assistance you may need – 24 hours per day, if necessary. Our employees are trained on all systems we market and will work with you to resolve any issues.

Training courses

Any technology is only as good as the people who operate it. In our hands-on seminars, we train your OR and nursing staff as well as your technicians on the relevant ECMO and ECLS systems. We will be glad to inform you of currently scheduled seminar dates – or arrange for timing that suits you! We hold all training courses on original systems in Lippstadt and Rüthen, Germany.